Last updated: January 2026 · Governing law: UAE · Jurisdiction: Dubai Courts
This Privacy Policy describes how Courtyard Avenue Real Estate and Business Brokerage LLC ("Courtyard Avenue", "we", "our", "us") collects, uses, stores and protects personal information submitted through this website and through direct communication channels including email, WhatsApp and telephone. By using this website or submitting any personal information through any channel operated by Courtyard Avenue, you consent to the practices described in this Policy.
We collect personal information that you voluntarily provide to us, including but not limited to: full name, telephone number, WhatsApp number, email address, nationality, investment budget range, service requirements, preferred locations and any additional information you choose to provide in a free text message field. We also collect technical information automatically when you visit our website, including IP address, browser type, device type, pages visited and time spent on pages, through standard web analytics tools including Google Analytics 4.
We use the personal information you provide exclusively for the purposes of responding to your enquiry, providing the consultation service you have requested, scheduling and conducting consultations, sending relevant property and business opportunity information where you have indicated interest, and improving the quality of our services. We do not use your personal information for unsolicited marketing communications unrelated to the specific service you have enquired about.
Courtyard Avenue does not sell, rent or transfer your personal information to any third party for their own marketing or commercial purposes. We may share your information with our internal team members for the purpose of handling your specific enquiry. We may disclose information where required by applicable UAE law, court order or regulatory authority. All third-party service providers we engage (including form processing and email delivery services) are contractually bound to protect your information and process it only for the purpose of delivering the service.
Where you engage Courtyard Avenue as a seller of a business or commercial property, your identity and the identity of the asset you are selling are protected under the terms of our mutual non-disclosure agreement, which is executed prior to any information being shared. The terms of that NDA govern confidentiality for the specific transaction and take precedence over this general Privacy Policy where they are more restrictive.
We retain personal information for as long as is necessary to provide the service you have requested and for a reasonable period thereafter to enable follow-up contact at your request. Where a transaction is completed, we retain records as required by applicable UAE commercial law and DLD/RERA regulatory requirements. You may request the deletion of your personal information at any time by contacting us at contact@courtyardavenue.com, subject to any legal or regulatory retention obligations.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. Our website is SSL secured. Communication channels used for handling client information are protected by service-level security standards appropriate to the information being transmitted.
This website uses Google Analytics 4 to collect anonymised usage data for the purpose of understanding how visitors use the site and improving its content and performance. Google Analytics data is anonymised at the point of collection and does not identify you personally. You may disable cookies in your browser settings at any time. Disabling cookies does not affect your ability to use this website.
You have the right to request access to the personal information we hold about you, to request correction of any inaccurate information, to request deletion of your information subject to legal retention requirements, and to withdraw consent to future communications at any time. To exercise any of these rights, contact us at contact@courtyardavenue.com.
This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes relating to this Policy are subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The current version is always available on this page. Your continued use of the website following any update constitutes acceptance of the revised Policy.
For any question, request or concern relating to this Privacy Policy or the handling of your personal information, contact us at: contact@courtyardavenue.com